Refund policy

Refund Policy

Due to the nature of our products, we are unable to offer refunds or exchanges on any purchases.

All sales are final. We encourage you to carefully review product descriptions and specifications before placing your order to ensure the product meets your needs.

If you receive a damaged or defective product, please contact us at primepepsuk@gmail.com within 2 working days of delivery with photographic evidence, and we will work with you to resolve the issue.

By completing your purchase, you acknowledge and agree to this no-refund policy.